Who we are

Our website address is: https://rosetreecrafts.com.

Limiting Personal Data Collection

To minimise the personal data that Rose Tree Crafts may hold I have made the decision that online orders are fulfilled without the need for a customer to set up a user account. Whilst this means that shipping address and payment methods will need to be entered for each order I hope you can appreciate the reasoning behind the decision.

However, in order to accept/despatch orders and reply to customer communications it is necessary for the customer to provide personal data. This data will only be used for the intended purpose and will not be shared with other parties.

The above personal data could be, but is not limited to, the following:

• Your name and address for shipping the order to you;
• Your e-mail address in correspondence and for payment gateway processing;
• Your phone number (mobile or landline) where necessary.

No credit/debit card details are stored by Rose Tree Crafts as payments for online orders are processed by a payment gateway, Stripe in this instance.

Not directly related to the website, payments for commissions are processed via payment links using the customer’s preferred communication method i.e. by SMS or e-mail.

Cookies and Analytics

Rose Tree Crafts do not use analytics to individually track customer interaction with the website. A cookie is used to provided anonymised data limited to the number of visitors and the pages they visit.

How to Contact Rose Tree Crafts

E-mail:
hello@rosetreecrafts.com

Post:
PO Box 6838
Coventry
CV6 9QL

Phone: This website is primarily for online sales. Should you wish to talk to me in person, for example to discuss a commission, send me an e-mail with your contact details and I will call you.